Residential customers receive many services that are “bundled” into the monthly service rate. The monthly rate is determined by the size of the garbage cart. These include:
Our residential services include a 3-cart system: garbage, mixed recycling, and compost collected weekly.
Pricing is based on the size garbage cart you choose.
You get all three weekly services plus more for one monthly rate!
When you set up service, a customer service representative will review the cart and size options with you to help you select the appropriate size garbage/landfill cart for your needs. Services are billed four (4) times per year and include three (3) months of service.
Your garbage* cart is hauled to East Lake Landfill (which is not owned or operated by South Lake Refuse) and is not sorted for recyclables. Save resources and potentially save money by sorting materials properly!
Garbage/Landfill carts are available in 32, 64, 96-gallon sizes. If your cart is not big enough, you may upsize your garbage cart or add an additional cart for an increased monthly rate.
What’s the right size for you?
*We are transitioning our garbage carts from brown to gray to comply with a new state law so colors throughout the State are consistent.
Your blue cart is for recyclables only. Please make sure recyclables are relatively clean and dry.
The only container size available is a 96-gallon cart.
Your green cart is for compost materials only.
Compost (formerly known as green waste) is for yard waste, clean wood waste, vegetable garden waste, and fruit tree waste only.
The only container size available is a 96-gallon cart.
Carts are serviced one time per week on a designated day depending on where you live.
South Lake Refuse & Recycling uses fully automated trucks to help improve collection efficiency and reduce costs. These trucks have a mechanical arm that reaches out and wraps around the carts, lifts them up, and empties the cart’s contents into the top of the truck. Because of this, it is essential they are placed out for collection correctly.
Extra Garbage/Recycling/Green WasteIf you have extra garbage, recycling or green waste that does not fit inside your cart or bin, you must call or email the South Lake Refuse & Recycling office at least one (1) business day before your collection day.
On occasion, our driver might tag your cart/bin when a can is overloaded and the lid is not closed. A picture will be taken and a charge will be added to your account for extra bags and/or extra yards overfull for bins. If the container is so overfull that emptying it may result in materials littering the street, the cart/bin will not be emptied.
Carts are serviced one time per week on a designated day depending on where you live. South Lake Refuse & Recycling uses fully automated trucks to help improve collection efficiency and reduce costs. These trucks have a mechanical arm that reaches out and wraps around the carts them up, and empties the cart’s content into the top of the truck. Because of this, it is essential they are placed out for collection correctly.
We make every effort to empty your cart(s) on your service day, but on occasion, we may miss you. We apologize if this happens.
To report a damaged or missing container, call our office or email us through our contact form.
South Lake Refuse & Recycling will replace containers damaged from our equipment or that are broken due to normal wear and tear. Carts should last at least 7 years and bins should last about 10 years.
Containers should never be towed behind vehicles or dragged for long distances since this will damage the wheels and they will need to be replaced at a cost to the customer.
Billing for residential service is based on your trash cart size and is billed quarterly, in advance. Basic roadside and private property rates are shown below. Rates effective July 1, 2022- June 30, 2022.
Roadside Service
| Garbage/ Landfill Container Size | Monthly | Quarterly |
|---|---|---|
| 32 gallon cart | $26.52 | $79.56 |
| 64 gallon cart | $53.04 | $159.12 |
| 96 gallon cart | $79.56 | $238.68 |
Private Property Service
Private Property Collection may be available for additional fees providing our trucks can safely drive on the property. An operations supervisor will have to do a site visit to determine if this is feasible. Please call the office for pricing details.
Additional Carts
| Additional Recycling & Compost | Monthly | Quarterly |
|---|---|---|
| 96 gallon Blue Recycle Cart | $13.37 | $40.11 |
| 96 gallon Green Compost Cart | $13.37 | $40.11 |
Roadside Service
| Garbage/ Landfill Container Size | Monthly | Quarterly |
|---|---|---|
| 32 gallon cart | $31.57 | $94.71 |
| 64 gallon cart | $63.14 | $189.42 |
| 96 gallon cart | $94.71 | $284.13 |
Private Property Service
Private Property Collection may be available for additional fees providing our trucks can safely drive on the property. An operations supervisor will have to do a site visit to determine if this is feasible. Please call the office for pricing details.
Additional Carts
| Additional Recycling & Compost | Monthly | Quarterly |
|---|---|---|
| 96 gallon Blue Recycle Cart | $13.37 | $40.11 |
| 96 gallon Green Compost Cart | $13.37 | $40.11 |
| Fee Name | Description | Rate |
|---|---|---|
| Administrative Fee-Residential | Charge per occurrence for when stopped for non-payment | $36.46 |
| Cart Not Returned | Customer moved without returning carts | $59.78 |
| Cart Contamination Fee | Per occurrence AFTER 3rd strike | $30.00 |
| Steam Clean Cart | Fee per cart | $26.38 |
| Redelivery Fee | Per occurrence for delivery of carts for accounts stopped for non-payment | $89.18 |
| Replace Cart Fee | Customer damaged or not returned | $59.78 |
| Return Check Fee | For billing use when check returned | $35.00 |
| Return trip off day | Per occurrence off day | $75.00 |
| Return trip fee same day | Per occurrence same day | $25.00 |
| Additional Bulky Item | Charge per additional bulky item not including appliance fee | $46.73 |
Billing for residential service is based on your garbage cart size and is billed quarterly, in advance.
Billing cycles are:
© 2023 South Lake Refuse & Recycling
